Existing patients
Continuing care, follow-up and support
Practical information for people already under the care of the Relimb team. Find appointment guidance, contact routes, rehabilitation information and useful links.
Practical support
This page is for people already under the care of the Relimb team. It brings together practical information and useful links. Your appointment letters and agreed care plan remain the primary guide for the specifics of your care.
My RFL Care patient portal
My RFL Care may be relevant if your care is being delivered through the Royal Free London and you have an eligible outpatient appointment. It is a secure online portal where registered patients can view and manage outpatient appointments, receive direct messages, complete questionnaires, view test results, and access letters and documents.
Joining My RFL Care is optional. If you are not registered, the hospital will continue to communicate with you by post and phone.
Change or cancel an appointment
Some outpatient appointments can be managed through My RFL Care. If the option to change or cancel is not available there, follow the instructions on your appointment letter or use the contact details for the department responsible for your care.
Your original appointment letter remains the best source for service-specific contact details and location information.
How to reschedule or cancel your appointment (opens in new tab)Patient stories and research
Read how other patients describe treatment, recovery and life afterwards, and browse selected research publications linked to the service.
Ongoing care and rehabilitation
Follow-up and rehabilitation vary depending on your treatment and your stage of recovery. Your appointment letters and agreed care plan remain the best guide for the specifics. If something changes or you are unsure, contact the team.
Need to contact the team? Get in touchWhen to get in touch
Please contact the team if you have a new problem, worsening symptoms, a question about your recovery, or anything that does not feel right. We will help direct your query to the most appropriate route.
Urgent concerns
If you are worried about a problem after treatment, use the contact details on your appointment letter or the agreed Relimb contact route as soon as possible.
This page does not replace urgent medical advice. If you think you need emergency care, call 999 or go to your nearest A&E.
Non-urgent questions
For questions about appointments, resources, recovery, admin, or general support, contact the team and we will help direct your query to the right place.
Useful links
What we treat
Overview of the specialist treatment areas covered by Relimb.
View treatmentsHow to find us
Use the current directions page for travel and location information.
Get directionsPatient stories
Read how other people describe life before, during, and after treatment.
Read storiesPatient resources
Guides, information packs and useful links for existing patients.
View resourcesNeed help with your next step?
Whether you need practical support, appointment guidance, or help finding the right information, contact the team and we will point you in the right direction.